FAQ


What if I can’t find what I need online?

Not to worry!  If you can’t find what you need online, give our parts department a call and a member of our experienced parts team will help you.

Do you accept returns or exchanges?

Yes.  In order to return an item, you will need to contact us by email (Parts@Allianceconcretepumps.com) or call us!

When can I expect my parts to ship out after I have completed my order?

Great question!  All in stock orders ship out same day when placed before 4:30EST/1:30PST.  If an item on your order is not in stock or it cannot ship same day, we will contact you.

How are Alliance Concrete Pumps products produced?

Refined manufacturing is the platform for a quality product. Our parts are built on a rolling assembly line, which streamlines efficiency and ensures a common build. The result is a consistent, quality product that doesn’t change with each production, simplifying things for you when it comes to maintaining your fleet.

Do you offer concrete pump parts for other brands of pumps?

Absolutely! We carry a line of parts for all Alliance Concrete Pumps, as well as other brands including Schwing, Putzmeister, Concord, KCP, and CIFA.

Where do your concrete pump parts orders ship from?

Our parts are available from each of our parts warehouses: one in British Columbia, Canada and the other in Pennsylvania, USA.